Surveys Launching Today!
8 months ago
– Thu, Oct 23, 2025 at 03:07:11 PM
Hi everyone!
We are pleased to tell you that our BackerKit surveys have begun to go out to the wider group! Thank you for your patience as we prepared them.
PLEASE NOTE: BackerKit will send surveys in waves over the next two days, so please allow up to 48 hours for your survey to be processed and sent to you. If at that point you still have not received one please check your spam folder, and check that the email you used on Kickstarter is the email account you're checking.
If that doesn't work, you can click the link below to enter the email address associated with your survey and BackerKit will send you a new one:
Please note, if you use an Apple ID with your email address, a different email could be generated for you for security reasons. If you need this email changed, please click here to direct message us so that we can help!
Surveys will remain open for about 30 days. Once locked, we'll have proper order numbers so that we can begin going into production on items! :)
Additionally, if you or someone you know missed the Kickstarter and wants to still get in on the action, we're accepting late pledges here!
Survey Update (Again)
8 months ago
– Wed, Oct 22, 2025 at 05:12:41 PM
Hi everyone, did you miss us?
BackerKit's review of our surveys was quicker than we anticipated, so we have begun doing a "smoke test" with our surveys, where we send them out to a small group of backers to make sure there aren't any issues before sending them out to the larger group.
Assuming there are no hiccups or issues reported during the test, we plan on launching surveys to the wider group tomorrow or Friday.
We'll do an update when this happens, so stay tuned!
The Your Wings and Mine Volumes 1 and 2 Campaign Has Concluded! A Thank You From hakei + Details On Post-Campaign Surveys
11 months ago
– Thu, Aug 07, 2025 at 12:39:01 PM
You guys are the best! Thank you for your interest and support in Shealtiel’s story.
- hakei
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Post Campaign Details:
We at Rocketship Entertainment would also like to say thanks to everyone who made this such an awesome campaign to be a part of!
There are a lot of questions coming in now that the Kickstarter is over, so let's dive in:
Q: I missed the campaign - can I still pledge?
A: Yes! We have Late Pledges turned on! If you go to the campaign page you'll see this at the top above the title. You can still go select rewards as if the campaign were live.
Q: How long do I have to do a late pledge?
A: We don't have an exact date on when we're cutting this off. It will be at least a month, but we want to go into production as quickly as possible, so you all can get your books quickly. With that said, we'll do an update when late pledges are officially going to be turned off so everyone is aware.
Q: When will surveys be going out?
A: We are planning on using Kickstarter for surveys and are expecting them to be ready by mid-September. We'll also do an update when it's ready to go - so stay tuned!
Q: What's the purpose of the survey?
A: We use these surveys primarily for two reasons:
- To collect shipping payments and addresses for all our backers, so that we can eventually send their pledge rewards.
- To provide backers with the ability to modify the reward tier they selected or get a last chance to add-on items.
Q: How long will I have to complete my survey?
A: Our goal is to get as many surveys completed by backers as possible, so we give around 30 days from their launch to allow everyone proper time. If you need more than that, it's ok. :)
Q: When will my order arrive?
A: As noted in each reward tier, estimated fulfillment is set for July of 2026.
With fulfillment timelines, please be mindful of the following, which is noted on our FAQ:
The delivery dates associated with each reward are based on our anticipated production schedule. They are not guaranteed and, as they are described, are ESTIMATES. Once we finish surveys and all add-ons are locked we go into production on those items and will provide campaign updates throughout the process. Should dates shift, which is not uncommon, we will provide new estimated delivery dates in updates. Please note, that no date provided should be considered a locked and promised date until we have the books at the warehouse and until such time all estimated dates are subject to change.
With that said, Rocketship Entertainment has never had a funded Kickstarter that did not end up getting fulfilled, and you can view the status of all our projects, both in-production and fulfilled in the link below:
Click here for Rocketship Project Tracker
Q: Who can I talk to if I have questions, requests, or issues with my order?
A: If you have questions about your order, click here to DM us! Please always direct message us here on Kickstarter. We can't perform customer service on social media.
Thanks!
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